SHIPPING

Worldwide shipping is available. All orders will be shipped within 1-3 business days after payment. The items are being shipped from Israel and are processed by our shipping partners EMS. 

From Israel to other parts of the world a shipment normally takes up to 11 days. 
Please kindly note that shipments outside Israel might run in to custom delays.

Shipments within Israel will be delivered within 3 business days after pick-up by the courier.

SHIPPING COSTS

International shipping by EMS - 180 NIS

Within Israel –

Registered mail by the Israeli post office - 20 NIS
Door to door delivery up to 3 working days - 60 NIS

Pick up order at studio - no delivery charges.
You are welcome to pick up your order at our studio at
19 Levontin st. Tel Aviv
Store hours: Sun – Thurs 10-19, Fri 9-14
 
PARCEL TRACKING

Once your package has been dispatched we will send you an email notification with the tracking information.

CUSTOM AND DUTIES 

All orders are shipped ddu (delivery duty unpaid) and may therefore be subject to import taxes, custom duties and other fees levied by the country of destination.

Please kindly note that you, as the recipient, are responsible for the payment of import duties at the time of delivery. For more information on custom fees, please contact your local custom office.


RETURNS

Meirasitton accepts returns for a refund on all items bought in our online store within 21 days after receiving your order, under the following conditions:

1. The returned item must be in the same condition in which it was delivered  to you: unused, unwashed, unaltered and undamaged, with all tags and   cards still attached and with all of the original packaging.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

2. To avoid any additional charges at our local customs, clearly mark ‘returned goods’ on the parcel.

3. Meirasitton will not be held responsible for packages that are detained at customs because of lacking or insufficient documentation. Incomplete returns will be refused and returned to the shipper.

4. Kindly note that the return shipping costs are at the expense of the customer. The responsibility for the returned goods remains yours until it has reached us. Items lost or damaged in transit will not be refunded. Therefore we strongly advise you to insure your return shipment and use a reliable courier.

5. Returns should be sent to:

Studio meirasitton
19 levontin st.
6511208 tel aviv. Israel

REFUNDS

  • Once your return has been received and accepted by us, your refund will be completed via the original payment method, excluding the delivery costs and custom duties.
  • If you choose, we can issue your refund as MEIRASITTON credit;

We will send you a code to use next time you shop with us. The amount will effortlessly apply at checkout.

Returns that do not meet our return policy will not be refunded and will be sent back to the customer.

FAULTY ITEMS

It is our aim that every item arrives in great condition and we hope you’re always thrilled with your purchase. If you receive an item in a flawed or damaged condition, or if it doesn’t quite match the description on site, please advise us as soon as possible. We will arrange exchange or a refund to your choice.